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Control Panel - Device Manager - Display Adapter - write down For each driver in the list, additional useful information isĭisplayed: load address of the driver, description, version, product name,Ĭompany that created the driver, and more.įor Drivers check System Maker as fallbacks and Device Maker's which are the To the BIOS, low level chipset drivers, and the major on-board and separateĭevice drivers. Run DriverView - set VIEW to Hide Microsoft drivers - updateĭriverView - Free - utility displays the list of all device drivers currently loaded Note if that shows any uncorrected errors - do the below regardless.īe sure you are running the latest available BIOS and drivers.Ĭheck with System Maker (Motherboard Maker for custom systems) for updates Note if that shows uncorrected errors - do the below regardless.ĭISM /online /cleanup-image /restorehealth Right Click Start button - Control Panel - Troubleshooting - on right side click View all. Uninstallers (removal tools) for common antivirus software List of anti-malware program cleanup/uninstall tools Windows Defender and the Windows Firewall are true superstars. Which in Windows 8/8.1/10 is a full antivirus. Despite all the hype out there Now uninstall it and then run its maker's removal tool. If you had a 3rd party antivirus on the OS you upgraded OR if you have one Norton probably is the cause of your problems. Note: After troubleshooting, refer to this section " How to reset the computer to start normally after clean boot troubleshooting". On the Startup tab in Task Manager, for each startup item, select the item and then clickįor more information refer the below link.

On the Startup tab of the System Configuration dialog box, tap or click.

Hide all Microsoft services check box, and then tap or click

On the Services tab of the System Configuration dialog box, tap or click to select the.

Type msconfig in the Run box and hit Enter.

Placing your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. If the issue does not exist, try to clean boot the system. Here you will find Restart button, just click on it. Select Startup setting from advance option. Unplug external devices connected to the computer expectįrom login screen, press Shift key and click on the Power button and click The word Safe mode appear in the concern of your monitor to identify which windows mode you are using.įollow the steps given below and check if that helps.

This helps us in identifying whether the issue is due to some third Only the basic files and drivers necessary to run Windows are started. Safe mode is a diagnostic mode for Windows that starts your computer in a limited state. To diagnose whether this issue occurs in “Safe Mode”, let’s reboot the computer in safe mode with networking and check if the issue appears there as well. I would suggest you to try the following steps and check if the issue persists.